Access a world of CFDs across Forex, Indices, Commodities and Shares and trade the global markets your way with reliable platforms and fast execution. The call center should be a well-established company that has a solid reputation industry-wide. You should determine the needs of your business such as phone support, live chat support, email services, after-hours services, or IT support and ensure they specialize in your campaign necessities.
- Pepperstone offers deep liquidity at the quoted at quoted price which is known as top-of-the-book liquidity.
- While no commissions are charged on standard accounts, commissions are charged on standard lots traded for Razor accounts.
- Support options are plentiful, highlighted by 24/5 chat/phone support and a functional FAQ that includes clearly stated policies on deposits, withdrawals, and trade disputes.
- Proudly one of the world’s largest MT4 brokers, we process an average of US$9.2bn worth of trades every day on more than 110,000 retail trading accounts.
Trading platform support
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 75.2% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money.
How to Choose Best Call Center Provider?
And also you should make sure that the provider is easy to use and provides good customer support. With the scale of a global fintech and the agility of a startup, we arm traders with everything they need to trade the world’s markets with confidence, wherever they are in their trading journey. We offer access to raw spreads so you know exactly what you’re getting charged from a liquidity provider and what we earn.
Customer Service
Pepperstone is ideally suited to traders that want a manageable range of low-cost offerings, multiple choices of user interfaces and account types, and efficient customer support. Investopedia’s ranking algorithm factored in these attributes in declaring Pepperstone as the Best Forex Broker for Trading Experience in 2020. There is a very high degree of risk involved in trading securities. It should not be assumed that the methods, https://traderoom.info/ techniques, or indicators presented in these products will be profitable, or that they will not result in losses. The trading platforms utilize automatic stop-out systems to eliminate negative balances, but the website admits that “losses may exceed your deposit amount” in volatile market conditions. Pepperstone offers negative balance protection, which is mandated under ESMA rules that went into effect in 2018, for its U.K./E.U.
What is the minimum deposit for Pepperstone?
Clients do not receive negative balance protection, and no stop loss is guaranteed. The broker does have two-factor authentication (2FA) but does not offer bio-metric authentication for its mobile application. The company’s founders set out to create a seamless trading experience through low-cost spreads, fast execution speeds, and reliable support services. pepperstone broker Pepperstone was one of the first online brokers to introduce a “No Deal Desk” model. The purpose is to eliminate conflicts of interest by giving clients direct access to liquidity sources in the interbank markets. However, as of October 2021, Pepperstone changed its interest rate structure in which rates are determined by new spread benchmarks.
We publish unbiased product reviews; our opinions are our own and are not influenced by payment we receive from our advertising partners. Learn more about how we review products and read our advertiser disclosure for how we make money. Steven Hatzakis is the Global Director of Research for ForexBrokers.com.
Along with email support, the broker offers 24/5 chat/phone support as well as social media portals and an online contact form. Additionally, clients are assigned an account manager to assist them with relevant account-related matters. Given that the company advertises not having a dealing desk, it stands to reason that clients would not be able to contact the dealing desk in case of a trading emergency.
Pepperstone traders that select the MetaTrader 5 forex trading platform can trade U.S. share CFDs. Over 60 U.S. stocks can be selected to be traded as CFDs, with low commissions from USD$0.02 per share. Investopedia is dedicated to providing investors with unbiased, comprehensive reviews and ratings of online brokers. We established a rating scale based on our criteria, collecting over 3,000 data points that we weighed into our star scoring system. We also take an in-depth look at each broker’s commissions and fees, such as bid/ask spreads – including the average spread data for some of the most popular forex currency pairs.
It offers a rich platform experience for MetaTrader, cTrader, and TradingView – though its lack of a proprietary app holds Pepperstone back from competing with the best forex brokers. Pepperstone was founded in 2010 in Melbourne, Australia by a team of experienced traders with a shared commitment to improve the world of online trading. Pepperstone’s cTrader is a streamlined trading platform that is available as a download or web-based interface, which is stable and easy to access from any browser (Chrome, Firefox, Safari, or Internet Explorer). This platform provides an updated look and feel, one-click trading, and full integration across desktop and mobile platforms, which enhance the trading experience for all types of traders. Pepperstone offers uncomplicated access to the markets which allows the client to focus on the complicated task of trying to successfully trade the markets.
Client funds are held at National Australia Bank in a segregated account to avoid misuse. Pepperstone offers TradingView, cTrader and MetaTrader, and its wide range of available third-party tools and plugins enhances its already-impressive suite of available platforms. It’s quick and easy to get started – even with a small deposit.